Address verification can be of two types: Permanent and Present address.


Permanent addressis the legal address of an individual where she/he is a registered resident with his/her name. Permanent address appears in government documents like voter id card, ration card, driving license, and passport. Many people, who stay away from home, use their parents’ house as their permanent address. Therefore, permanent address is also defined as an address where the applicant receives official documents and correspondence.

Present address is a Present location. It can be the address where an individual is residing with a friend or a relative, or where she/he has rented an accommodation or is a paying guest, or can also be a post office box where she/he has rented a postal box where any correspondence to him/her is delivered.


Why is Address verification necessary?

  • For carrying out correspondence with the employees in pre-hiring and post-termination phases. This could cover sending out offer letters, application forms, or final settlement documents and dues. In certain cases, it may be useful for sending out legal notices.
  • As a first point for querying in case of absenteeism, disciplinary issues, or any violations. There have been cases reported of employees who go missing after defaulting with customer accounts. Address verification will not only prevent such misgivings but also be useful in tracking down such defaulters.
  • Helping law enforcement authorities in case of any criminal acts by employees. A verified address supports the police in moving ahead with investigations.


Address verification is conducted through a field officer’s visit to the mentioned address. The field officer verifies the address details, the tenure of stay, the ownership status and details of other members residing there. If in case the door is found locked , the officer goes ahead and verifies the details from people residing in the neighbourhood.


Observation & Solution uses cutting edge, location tagging capabilities while conducting address verification on-site. Our field executives are equipped with mobile devices and OAS applications to record the verification processes, thus ensuring an audit trail. Some aspects/antecedents we verify during an address check are:

  • Whether the stated address exists/tallies with the verified address
  • Duration of stay – whether the person stays/stayed at the address during the period mentioned
  • Relationship of the candidate with the person verifying the address details
  • Whether the residence being verified is owned or rented